ABOUT SPAM® BRAND;

Returns & Exchanges

If you are not satisfied with your purchase you may return or exchange your merchandise within 30 days of the purchase date. Merchandise must be in the same condition you received it. Merchandise must not be worn or washed. If you have further questions or concerning about your return or exchange, please contact us at giftcenter@hormel.com or dial 800-LUV-SPAM (800-588-7726), then chose option #4.

Return Merchandise for Refund:

Return merchandise and include the following information:

1. Include a note or letter containing the following:
   
   Your Name
   Your Address
   Your Daytime Phone #
   Photocopy of your SPAM® Shop Invoice Reason for return.
   State that you would like a refund*. Refund will be processed in the same method of payment. Refunds will be processed within 10 days of receipt of merchandise.
   *Refunds will be given for merchandise only. Shipping and handling charges will NOT be reimbursed.
2. Package merchandise and letter securely in a quality container.
3. Ship the package back insured* to the appropriate address below:
   
   United Stated Postal Service Only:
   The SPAM® Shop
   Attn: Returns
   One Hormel Place
   Austin, MN 55912
   Courier Service: The SPAM® Shop
   Attn: Returns
   1101 North Main
   Austin, MN 55912

*We are not responsible for lost or damaged items being returned to us. Credit can only be given if merchandise is received in like-new condition.

Return Merchandise for Exchange:

Return merchandise and include the follow information:

1. Include a note or letter containing the following:
   
   Your Name
   Your Address
   Your Daytime Phone #
   Photocopy of SPAM® Shop Invoice
   Reason for exchange
   State item(s) you would like to return and what you would like instead for the exchange.
   Include Shipping and handling payment (see chart below) or price difference for exchanged items.
   Refunds will be processed in the same method of payment.
   Refunds and exchanges will be processed within 10 days of receipt of merchandise.
   *Refunds will be given for merchandise only.
   Shipping and handling charges will NOT be reimbursed.
   Your return address if different from shipping address on your original order.
   
2. Package merchandise and letter securely in a quality container.
3. Ship the package back insured* to the appropriate address below:
   
   United Stated Postal Service Only: The SPAM® Shop
   Attn: Returns
   One Hormel Place
   Austin, MN 55912
   Courier Service: The SPAM® Shop
   Attn: Returns
   1101 North Main
   Austin, MN 55912
   

*We are not responsible for lost or damaged items being returned to us. Credit can only be given if merchandise is received in like-new condition.

**Domestic Shipping and Handling Fees

**International, Hawaii & Alaska shipments will be billed separately when the weight of the package is determined